Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering quality support promptly is our top priority, so that we support each hosting plan with a one hour ticket response warranty. At the time you supply a ticket or send us an email, our client help support staff will do all they possible can to present the most appropriate answer to your situation and to offer you guidance in due time.

  • Top quality support service

  • A Top–quality Support Service

  • You could write to us 24x7x365 with any issue you possibly have involving our products and services. We have techs working everyday to give solutions at any time necessary. You could use the ticket system or post an email anytime, or you can grab the phone or make use of the online chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated a substantial knowledge base into the Control Panel so you’re able to get handy step by step details any time. Each area of the Control Panel has its own contextual help area presenting a list of how–to articles. We have also made video clips to provide you with a much better idea of exactly how to complete any presented task.