Q: Why do I need to move my website? What does web site migration consist of?
A: When your current web hosting provider can no longer answer the necessities of your web site, or if you suffer from constant downtime, or if you are forced to wait for hours for the client support staff to get back to you, it may be a good idea to switch your hosting provider, i.e. to transfer all the files for your sites along with your databases from your current provider to your future provider. At DotComLogic, we realize that this can be difficult & time–consuming. That is the reason why we’ll accomplish all that for you for free!Our experienced technical team members will migrate your web site content from your present provider to us. Our technicians have a lot of experience migrating web sites and can handle anything – from a conventional WordPress–based blog or Joomla™ CMS–driven website, to a highly complex, custom–made web app.
Q: How much time will it take for my site to be moved to your platform?
A: There are lots of aspects to consider – the total amount of files, the physical size of the database, the complexity of the web site itself and the current workload of our website migration experts, etc. Yet, we do our best to accomplish all web site migrations in a 48–hour time window. Smaller websites are migrated faster – typically in under 24 hours.
Q: My personal privacy is vital to me. What information do you need?
A: Yep. We will need the name of the site that you wish us to migrate. We’ll also need a means to access your present web hosting account so that we can get the files pertaining to your website.
Q: My old hosting account has delicate info inside. How can I rely on you?
Q: Will my website be offline during the migration?
A: Nope. Your website will stay available online during the migration. As soon as everything is done on our end, we will inform you so that you can preview it and check for any problems. If everything is okay, all you will have to do is edit your domain name’s DNS settings.
Q: Will my old web hosting provider have to do anything?
A: While we migrate your web content, your hosting provider will not be aware of the transfer at all. We won’t contact them in any way.
Q: Does it matter what platform my present hosting provider is using?
A: We can transfer your web site from any web hosting provider or any Linux–powered web hosting platform given that we can acquire access to the Control Panel and there is FTP access available.The only web sites that we can’t transfer are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.